Returns & Exchanges
At Esposa Group, we are committed to ensuring your complete satisfaction with our luxury fashion collections. If your selection is not the perfect fit, we offer a seamless 30-day return policy for all unworn items in their original condition.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the order you wish to return to receive an official Return Authorization number.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all designer tags, security seals, and protective coverings remain intact.
- 3.Ship the Items
Affix the pre-paid shipping label provided in your email to the exterior of the parcel and drop it off at any authorized courier location.
- 4.Quality Review & Refund
Upon receipt, our quality control team will inspect the garments, and your refund will be processed to the original payment method within 5-7 business days.